Mastering Supervisory Skills

Supervisors, team leaders, and aspiring managers who want to strengthen their supervisory capabilities and enhance team performance.

Day 1: Foundations of Supervisory Leadership

• Role and responsibilities of a supervisor
• Leadership vs. management
• Effective decision-making in supervision

Day 2: Communication and Conflict Resolution

• Active listening and clear communication
• Handling workplace conflicts
• Giving constructive feedback

Day 3: Performance and Productivity Management

• Setting performance goals
• Monitoring and evaluating team performance
• Time management and delegation skills

Day 4: Motivating and Developing Teams

• Employee motivation techniques
• Coaching and mentoring for success
• Building a culture of engagement and accountability

Day 5: Practical Application and Continuous Improvement

• Overcoming common supervisory challenges
• Developing leadership resilience
• Creating an action plan for workplace application